Robin Atkinson

Application Support Specialist @ J.D. Irving

About Robin Atkinson

Robin Atkinson is an Application Support Specialist with a background in web development and customer service. He has worked for various companies, including TD Insurance and J.D. Irving, Limited, and holds a degree in Information Technology Web Programming from Nova Scotia Community College.

Current Role at J.D. Irving

Robin Atkinson serves as an Application Support Specialist at J.D. Irving, Limited. In this role, which began in 2023, Atkinson utilizes technical skills to support application functionality and enhance user experience. The position is based in Saint John, New Brunswick, Canada, and involves collaboration with various teams to ensure effective application performance.

Professional Experience at TD Insurance

At TD Insurance, Robin Atkinson held multiple roles, including Digital Chat Advisor and Licensed Insurance Agent. As a Digital Chat Advisor from 2021 to 2023, Atkinson provided customer support through digital channels. Prior to this, as a Licensed Insurance Agent from 2018 to 2022, Atkinson focused on customer service and relationship management, contributing to a strong customer-centric approach.

Background in Web Development

Robin Atkinson gained practical experience in web development during a 6-month practicum with JUUL Labs in 2022. This role involved applying knowledge of HTML, CSS, and JavaScript to develop web solutions. Atkinson also completed a formal education in Information Technology Web Programming at Nova Scotia Community College from 2020 to 2023, which provided a comprehensive understanding of web development principles.

Sales Experience at TELUS

Robin Atkinson worked as a Sales Representative at TELUS from 2017 to 2018. This role involved direct customer interaction and sales strategies, further enhancing Atkinson's communication and problem-solving skills. The experience contributed to a solid foundation in customer service and sales techniques.

Educational Background

Robin Atkinson studied at Nova Scotia Community College, achieving a degree in Information Technology Web Programming from 2020 to 2023. Prior to this, Atkinson attended Dalhousie University, focusing on Arts and Social Sciences from 2013 to 2014. This educational background supports a diverse skill set applicable in both technology and customer service fields.

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