Shamus Donelle
About Shamus Donelle
Shamus Donelle is an Intermediate System Analyst at J.D. Irving, Limited, where he has worked since 2021. He has extensive experience in IT roles, including positions as a System Analyst and Technical Analyst, and possesses strong skills in strategic planning and cross-functional team leadership.
Current Role as Intermediate System Analyst
Shamus Donelle currently holds the position of Intermediate System Analyst at J.D. Irving, Limited. He has been in this role since 2021, contributing to various IT projects and initiatives. His responsibilities include analyzing systems and providing solutions to enhance operational efficiency. His experience in this role builds upon his previous positions within the same organization.
Previous Experience at J.D. Irving, Limited
Before his current position, Shamus Donelle worked at J.D. Irving, Limited as a Technical Analyst from 2019 to 2021. He also served as a System Analyst for a period of seven months in 2020. His tenure at J.D. Irving involved engaging in system analysis and technical support, which provided him with a solid foundation in IT operations within the company.
Career Background in IT Support and Analysis
Shamus Donelle has a diverse background in IT support and analysis. He worked at Mabe as an IT Support Specialist from 2006 to 2014, where he developed technical skills in troubleshooting and user support. Additionally, he served as a Service Desk Leader at Strategic Technology Associates from 2018 to 2019 and held the position of Level II Help Desk Engineer from 2014 to 2019, further enhancing his expertise in IT service management.
Education and Technical Skills
Shamus Donelle studied at New Brunswick Community College (NBCC) from 2001 to 2002, where he achieved a diploma in Computer Technology/Computer Systems Technology. He possesses strong skills in strategic planning and cross-functional team leadership, enabling him to effectively coordinate IT projects and manage teams across various departments. His focus on continuous improvement contributes to enhancing processes and systems in IT operations.
Experience in Computer Systems and Technical Support
Shamus Donelle began his career as a Computer System Technician at Moncton Computer Exchange & Repair from 2002 to 2006. This early experience laid the groundwork for his technical skills in computer systems and repair. His subsequent roles in IT support and analysis have built upon this foundation, allowing him to develop a comprehensive understanding of IT operations and support.