Stephanie Mac Donald
About Stephanie Mac Donald
Stephanie Mac Donald is a Benefits Specialist currently employed at J.D. Irving, Limited in Dieppe, New Brunswick. She has a diverse background in customer service and community engagement, with previous roles at Sobeys, Riverview Baptist Church, and Cavendish Farms.
Current Role at J.D. Irving
Stephanie Mac Donald has been employed at J.D. Irving, Limited as a Benefits Specialist since 2020. In this role, she focuses on enhancing the employee benefits experience. She specializes in creating infographics and e-learning videos that help employees understand their benefits better. Additionally, she coordinates with external parties to ensure that employees receive exceptional customer service.
Previous Employment History
Prior to her current position, Stephanie held various roles in different organizations. She worked as a Cashier Supervisor at Sobeys from 2014 to 2019 for five years. She also served as the Director of Children's Ministry at Riverview Baptist Church for two months in 2017. In 2019, she worked as a Community Events Facilitator for three months at the Town of Riverview and as a Pricing Administrator at Cavendish Farms for ten months.
Education and Expertise
Stephanie Mac Donald studied Business Administration and Management at the University of New Brunswick, where she achieved a Bachelor of Applied Management from 2021 to 2024. She also attended New Brunswick Community College (NBCC) from 2017 to 2019, earning a diploma in Business Administration with a focus on Management. Her educational background supports her expertise in employee benefits and customer service.
Community Engagement and Roles
Stephanie has engaged in various community roles, including serving as a Customer Service Representative for the Town of Riverview from 2018 to 2019 for eleven months. She also worked as an Adventure Counsellor in 2018 for two months. These roles have contributed to her skills in customer service and community involvement.
Skills in Employee Benefits Education
In her current position, Stephanie organizes and implements benefits education sessions and special events for employees. Her focus on creating engaging educational materials, such as infographics and e-learning videos, enhances the understanding of employee benefits, ensuring that employees are well-informed about their options.