Susan Pitt
About Susan Pitt
Susan Pitt is an Access Administrator and Business Analyst with over 20 years of experience in IT and business analysis. She has held various roles at J.D. Irving, Limited and ExxonMobil, contributing to projects focused on process automation.
Current Role at J.D. Irving
Susan Pitt currently serves as an Access Administrator and Business Analyst at J.D. Irving, Limited. She has held this position since 2018, contributing to various initiatives aimed at improving operational efficiency. Her work includes involvement in projects that focus on automating printing processes and streamlining Service Access Requests (SARs).
Previous Experience at J.D. Irving
Prior to her current role, Susan Pitt worked at J.D. Irving, Limited as an IT Service Desk Team Leader (Interim) for five months in 2018. She also held the position of Senior IT Service Desk Analyst from 2014 to 2018, where she supported IT operations and service delivery in New Brunswick, Canada.
Career at ExxonMobil
Susan Pitt has extensive experience at ExxonMobil, where she worked in various roles from 2002 to 2014. Her positions included North America Customer Care Specialist, Presidential Team Advisor, and Wholesale and Specialties Contract Specialist. She contributed to special projects and contract management during her tenure, enhancing customer service and operational processes.
Education and Qualifications
Susan Pitt earned a Bachelor of Applied Science (B.A.Sc.) in Computer Science from the University of New Brunswick. She studied there from 1998 to 2002, gaining foundational knowledge in technology and analysis that supports her career in IT and business analysis.
Professional Experience Overview
With over 20 years of experience in IT and business analysis, Susan Pitt has developed a diverse skill set across multiple industries. Her career spans roles in customer care, project management, and IT service delivery, showcasing her adaptability and expertise in various business environments.