Letasha Adkins, Cpcu, Scla, AI M
About Letasha Adkins, Cpcu, Scla, AI M
Letasha Adkins is the Assistant Director of Claims at James River Insurance Company, where she has worked since 2020. With over a decade of experience in the insurance industry, she holds advanced professional designations and has a strong background in leadership, negotiation, and customer service.
Work at James River Insurance Company
Letasha Adkins has been serving as the Assistant Director of Claims at James River Insurance Company since 2020. In this role, she oversees claims operations and ensures effective management of the claims process. Prior to this position, she worked as the Commercial Litigation Manager at the same company from 2018 to 2020. Her responsibilities included managing commercial litigation cases and providing strategic direction for claims handling.
Previous Experience in the Insurance Industry
Letasha Adkins has extensive experience in the insurance sector, having worked in various roles over the years. She was employed at Nationwide as a Bodily Injury Adjuster from 2012 to 2014 and later as a Commercial Specialist from 2014 to 2018. Additionally, she worked at USAA as a Non-Injury Auto Adjuster from 2011 to 2012. This diverse background has equipped her with a comprehensive understanding of claims management and customer service.
Education and Expertise
Letasha Adkins holds a Master's degree in Accounting and a Bachelor's degree in Business Administration and Management from Strayer University. Her educational background supports her professional expertise in the insurance industry. She also holds several professional designations, including CPCU, SCLA, and AIM, which demonstrate her advanced knowledge and skills in insurance and claims management.
Leadership and Skills
Letasha Adkins possesses strong leadership skills, particularly within the insurance industry. Her experience includes negotiation and customer service, which are critical in managing claims and ensuring client satisfaction. With over a decade of experience, she has developed a diverse skill set that enhances her effectiveness in her current role.
Career Background Prior to Insurance
Before her extensive career in insurance, Letasha Adkins worked at Verizon as a Customer Service Specialist from 2001 to 2010. This role provided her with foundational experience in customer service, which has been beneficial throughout her career in the insurance sector.