Andrew C.
About Andrew C.
Andrew C. is a Customer Support Specialist at jane.app, where he has worked since 2021. He has a background in customer support and sales, with previous roles at Clio, Apple, and Transoft Solutions in Vancouver, British Columbia.
Work at jane.app
Andrew C. has been employed at jane.app as a Customer Support Specialist since 2021. In this role, he provides support to users of the platform, addressing inquiries and resolving issues. His experience in customer support contributes to enhancing user satisfaction and engagement with the services offered by jane.app.
Previous Employment Experience
Before joining jane.app, Andrew worked at Clio, a cloud-based legal technology company, as a Customer Support Specialist from 2020 to 2021. His career also includes a position at Apple, where he served as a Specialist for four months in 2020. Additionally, he worked at Transoft Solutions Inc. as a Customer Success Specialist for one year in 2019 and held the role of Sales Development Representative at Corporate Traveller Canada from 2018 to 2019.
Education and Expertise
Andrew C. earned a Bachelor of Arts (BA) degree in Human Geography from The University of British Columbia. His studies spanned six years, from 2012 to 2018. This educational background provides him with a solid foundation for understanding customer needs and enhancing user experiences in his professional roles.
Career Timeline
Andrew's career began at Apple, where he worked as a Specialist from 2013 to 2018 for five years. He then transitioned to Corporate Traveller Canada as a Sales Development Representative for seven months in 2018. Following this, he served as a Customer Success Specialist at Transoft Solutions Inc. from 2019 to 2020, before taking on a role at Apple again for four months in 2020. He then worked at Clio for eight months before joining jane.app in 2021.