Ann Lanari
About Ann Lanari
Ann Lanari serves as the Customer Support Manager at Jane Software Inc., where she has worked since 2014. She has a strong background in strategic partnerships and event management, complemented by her academic achievements in Biology and Environmental Science.
Work at jane.app
Ann Lanari has served as the Customer Support Manager at Jane Software Inc. since 2014. Over her tenure of 10 years, she has played a key role in enhancing customer service operations. Ann has successfully hired, trained, and managed a team of support staff, focusing on improving the overall customer experience. Her strategic approach has contributed to the company's reputation in the customer support sector.
Education and Expertise
Ann Lanari holds a Bachelor of Science degree in Biology from the University of Wisconsin-Eau Claire and another Bachelor of Science degree in Biology from the University of Minnesota. She furthered her education with a Master of Science degree in Environmental Science & Engineering from the Colorado School of Mines, where she studied from 2001 to 2003. This educational background supports her extensive expertise in customer support and event management.
Background
Ann Lanari has a diverse professional background that includes managing events across various sectors such as sales, marketing, operations, finance, and execution. She has created and managed sports travel tours tailored for corporations, sport federations, groups, and individual spectators. Additionally, she has successfully initiated and maintained strategic partnerships with travel websites, media outlets, and sports and entertainment companies.
Achievements in Customer Support
In her role as Customer Support Manager, Ann Lanari has made significant contributions to customer service operations at Jane Software Inc. She has focused on enhancing the customer experience through effective team management and strategic initiatives. Her leadership in training support staff has been pivotal in maintaining high standards of customer service.