Gagan Bindra
About Gagan Bindra
Gagan Bindra is a Customer Support Specialist with a background in business and marketing, having studied at Champlain College and Concordia University. He has extensive experience in the consumer electronics industry, particularly with Apple, and is fluent in three languages.
Work at jane.app
Gagan Bindra has been employed at jane.app as a Customer Support Specialist since 2021. In this role, he focuses on providing assistance and solutions to customers, leveraging his extensive experience in customer service. His background in the consumer electronics industry supports his ability to address diverse customer inquiries effectively.
Previous Experience at Apple
Gagan Bindra has held multiple positions at Apple, including Genius, Technical Expert, Technical Specialist, Order Support, and Business Development Specialist. His tenure at Apple spanned from 2017 to 2021, during which he developed a strong skill set in customer support and technical assistance. His roles involved direct interaction with customers, helping them resolve issues and enhancing their experience with Apple products.
Education and Expertise
Gagan Bindra studied at Champlain College, where he focused on Business/Commerce and World Studies/International Relations from 2008 to 2010. He later attended Concordia University, earning a Bachelor of Commerce (B.Com.) with a concentration in Marketing from 2010 to 2014. His educational background provides him with a solid foundation in both marketing and international business, which he applies in his professional roles.
Background in Business Development
Before his roles at Apple, Gagan Bindra worked as a Business Development Executive at PCM: The Right Technology, Delivered, from 2012 to 2014. This position allowed him to gain experience in business development strategies and customer engagement, further enhancing his skills in the corporate environment.
Language Proficiency and Communication Skills
Gagan Bindra is fluent in three languages, which enhances his ability to communicate with a diverse customer base. His language skills contribute to effective customer interactions and support, allowing him to cater to various clients in different regions.