Joshua Sue

Joshua Sue

Customer Success @ jane.app

About Joshua Sue

Joshua Sue is a Customer Success professional at Jane Software Inc. since 2018, where he supports over 12,000 practitioners in the complementary health fields, based in Vancouver, Canada.

Work at Jane Software Inc.

Joshua Sue has been employed at Jane Software Inc. since 2018, serving in the Customer Success department. Over the course of six years, he has played a key role in supporting over 12,000 practitioners across more than a dozen countries in the complementary health fields. His work focuses on addressing the specific needs of solo and small practices, implementing customer success strategies that enhance user experience and satisfaction.

Previous Employment Experience

Prior to his role at Jane Software Inc., Joshua Sue held various positions in different organizations. He worked at WirelessWave as an Assistant Manager and Sales Associate from 2012 to 2014. He then joined Sophos, where he served as a Sales Development Representative for both Large Accounts and Small Business from 2016 to 2018. Additionally, he gained experience at EB Games as a Sales Associate and Sales Trainer from 2013 to 2014.

Education and Expertise

Joshua Sue studied at the British Columbia Institute of Technology, where he pursued a degree in Marketing Management with a focus on Entrepreneurship. His education spanned from 2014 to 2016, equipping him with the skills necessary for his roles in customer success and sales development.

Leadership Roles

Joshua Sue has held leadership positions in various organizations. He served as President of Enactus BCIT from 2015 to 2016, where he oversaw projects aimed at social entrepreneurship. He also worked as a Class Representative at BCIT from 2014 to 2015 and was a Project Manager for the Ground Up initiative within Enactus BCIT from 2014 to 2015.

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