Karina (Kae) Ramirez
About Karina (Kae) Ramirez
Karina (Kae) Ramirez is a Quality Assurance Tester and Customer Support Representative at jane.app, where she has worked since 2020. She has a background in customer support and programming, with experience in both software and web application development.
Work at jane.app
Karina (Kae) Ramirez has been employed at jane.app since 2020. Initially serving as a Customer Support Representative for four years, she transitioned to the role of Quality Assurance Tester in 2021, where she has worked for three years. In her current position, she focuses on ensuring the quality and functionality of the company's applications, contributing to the overall user experience.
Previous Employment Experience
Before joining jane.app, Ramirez worked at Clio - Cloud-Based Legal Technology as a Customer Support Specialist for six months in 2019. Prior to that, she spent eight years at PBF Pita Bread Factory Ltd. in Burnaby, British Columbia, where she held the position of Customer Service Representative from 2011 to 2019. Her diverse experience in customer support roles has equipped her with strong communication and problem-solving skills.
Education and Expertise
Ramirez studied at the British Columbia Institute of Technology, where she pursued a Certificate and a Diploma in Computer Systems from 2014 to 2018. Her academic background includes experience in software and web application development, enhancing her technical skills. She is recognized as a versatile Object-Oriented programmer, demonstrating proficiency in programming principles and practices.
Technical Skills
Ramirez possesses a solid foundation in software and web application development, supported by her education in Computer Systems. Her expertise as a versatile Object-Oriented programmer allows her to engage effectively in various programming tasks and projects. This technical knowledge complements her roles in quality assurance and customer support.