Lidwina Christanya A Sari
About Lidwina Christanya A Sari
Lidwina Christanya A Sari is a customer support professional with a Bachelor of Science in Nutrition Sciences from The University of British Columbia. She has over seven years of experience in customer service, specializing in nutrition care, and currently works at jane.app in Vancouver, British Columbia.
Current Role at jane.app
Lidwina Christanya A Sari has been working at jane.app as a Customer Support representative since 2021. Her role involves assisting clients with inquiries and providing support related to the company's services. With over seven years of experience in customer service, she specializes in nutrition care, which enhances her ability to address client needs effectively. Lidwina's commitment to building genuine partnerships with clients is evident in her approach, which emphasizes active listening and empathy.
Education and Qualifications
Lidwina studied at The University of British Columbia, where she earned a Bachelor of Science (B.Sc.) in Nutrition Sciences from 2014 to 2018. Prior to that, she attended Tunas Muda International School, where she completed her studies in Science and achieved the International Baccalaureate (IB) Diploma from 2005 to 2014. This educational background provides her with a solid foundation in nutrition and science, which supports her current role in customer support.
Previous Work Experience
Before joining jane.app, Lidwina held several positions that contributed to her extensive experience in customer service. She worked as a Patient Food Service Supervisor at Compass Group in BC Children's & Women's Hospital from 2019 to 2021. Prior to that, she served as a Hostess at The Keg Steakhouse + Bar for 11 months in 2018-2019. Additionally, she worked as a Food Production Manager at Grocery Checkout Inc. from 2015 to 2019. These roles have equipped her with skills in client interaction and service delivery.
Leadership and Involvement
Lidwina has demonstrated leadership skills through her involvement with Alpha Phi Omega National Service Fraternity, where she served as Vice President of Marketing from 2016 to 2018. In this role, she participated in club development, attended Chapter Assessment & Planning Sessions, and collaborated with other executives to establish marketing and branding plans. Her efforts contributed to maintaining consistent branding for Alpha Phi Omega UBC, showcasing her commitment to organizational growth.
Mentorship Experience
During her time at The University of British Columbia, Lidwina participated in the Tri-Mentoring Program as a Junior Mentee from 2016 to 2017. This experience allowed her to engage with peers and mentors, enhancing her professional development and understanding of the industry. Her involvement in mentorship programs reflects her dedication to personal growth and community engagement.