Matt Kamhi
About Matt Kamhi
Matt Kamhi is a Customer Support Representative currently working at Jane.app in Montreal, Quebec, Canada. He has a diverse background in customer service roles and holds a certificate in Data Analytics from BrainStation.
Work at jane.app
Matt Kamhi has been employed at Jane.app as a Customer Support Representative since 2022. In this role, he provides assistance to users, addressing inquiries and resolving issues related to the platform. His experience in customer support is enhanced by his proficiency in various communication and productivity tools, which aids in delivering effective service.
Previous Experience in Customer Support
Prior to his current position, Matt worked at Capsule as a Pharmacy Experience Agent - Outbound from 2021 to 2022. His responsibilities included managing customer interactions and ensuring a positive experience for clients. He also served as a Customer Service Coordinator at Wild & Wolf Ltd from 2019 to 2020, where he further developed his customer service skills.
Education and Expertise
Matt studied Psychology at Brooklyn College for one year, focusing on understanding human behavior. He also completed a Certificate in Data Analytics at BrainStation in 2021. Additionally, he holds an Associate's Degree in Liberal Arts and Sciences from Nassau Community College. His educational background supports his analytical and interpersonal skills in customer service.
Volunteer Experience
Matt volunteered as a Social Media Coordinator for QueerTech from 2020 to 2021. In this role, he managed social media communications, contributing to the organization's outreach efforts. His volunteer experience complements his professional background in customer support and community engagement.
Leadership and Mentoring Skills
In his roles, Matt has assisted in the training of new team hires, demonstrating his leadership and mentoring abilities. This experience reflects his commitment to fostering a collaborative work environment and supporting the development of his colleagues.