Natasha Gonzalez
About Natasha Gonzalez
Natasha Gonzalez is a Customer Support Specialist at jane.app, where she has worked since 2020. With over 10 years of experience in customer service and office management, she has held various roles across multiple industries in Canada.
Work at jane.app
Natasha Gonzalez has been employed as a Customer Support Specialist at jane.app since 2020. In this role, she utilizes her extensive experience in customer service to assist users effectively. Her focus is on building strong relationships with customers, ensuring their needs are met, and providing solutions to their inquiries.
Previous Employment Experience
Prior to her current position, Natasha held various roles in different industries. She worked as a Brewery Server at Prairie Dog Brewing CANADA Inc. for six months in 2019. Natasha also served as Office Manager, Inventory Control Manager, and Logistics Coordinator at Centurion Lumber Ltd. for eight months. Additionally, she has experience as a Brand Ambassador for Ripshot Enterprises and Molson Coors, and as a Flight Crew Scheduler at WestJet.
Education and Expertise
Natasha Gonzalez graduated from Mount Royal University with a Bachelor of Communications, specializing in Public Relations. She also studied at FHW Fachhochschul-Studiengänge Betriebs- und Forschungseinrichtungen der Wiener Wirtschaft, where she earned a Bachelor's degree in Public Relations/Image Management. Her educational background supports her expertise in customer relations and communication.
Customer Service Experience
With over 10 years of experience in customer service, Natasha has developed a strong ability to connect with customers. Her roles have included positions such as Customer Service Representative at Golds Gym and Medical Administrative Assistant at Freedom Chiropractic & Massage. Natasha's approach emphasizes treating customers as personal relationships, enhancing their overall experience.
Personal Interests
In her personal time, Natasha enjoys creative writing and problem-solving. She spends leisure time with her Australian Shepherd and practices hot yoga. These interests reflect her commitment to personal growth and well-being.