Rachel Hatlelid
About Rachel Hatlelid
Rachel Hatlelid is a Customer Support Representative at jane.app in North Vancouver, British Columbia, where she has worked since 2021. She holds a Master of Arts in Counseling Psychology and is a Registered Clinical Counselor, focusing on youth and young adults.
Work at jane.app
Rachel Hatlelid has been employed at jane.app as a Customer Support Representative since 2021. In this role, she provides assistance and support to users, ensuring they have a positive experience with the platform. Her position is based in North Vancouver, British Columbia, Canada, where she has contributed to the company's customer service efforts for three years.
Previous Experience at Dewdney Medical Group
Prior to her current role, Rachel worked at Dewdney Medical Group as a Medical Office Assistant. She held this position from 2020 to 2021, following an earlier tenure at the same organization from 2016 to 2018. During her time at Dewdney Medical Group, she gained experience in medical office operations and patient support.
Education and Expertise
Rachel Hatlelid holds a Master of Arts in Counseling Psychology from Yorkville University, where she studied from 2013 to 2015. She also earned a Bachelor of Arts in Psychology from the University of Victoria, completing her degree from 2007 to 2011. Her educational background supports her focus on working with youth and young adults in her counseling practice.
Counseling Focus and Approach
As a Registered Clinical Counselor, Rachel Hatlelid emphasizes a big-picture perspective in her practice. She is dedicated to helping youth and young adults navigate their mental health challenges. Rachel advocates for taking small steps towards achieving mental health and independence, reflecting her commitment to gradual and sustainable progress.