Stephen Rodgers

Stephen Rodgers

Customer Support Representative @ jane.app

About Stephen Rodgers

Stephen Rodgers is a Customer Support Representative at jane.app in North Vancouver, British Columbia, where he has worked since 2021. He has prior experience as a Data Analyst at EY and as a Technical Support Analyst at QuoteMedia, among other roles in the education sector.

Work at jane.app

Stephen Rodgers has been employed at jane.app as a Customer Support Representative since 2021. He operates from North Vancouver, British Columbia, Canada. In this role, he is responsible for assisting customers with inquiries and providing support to enhance their experience with the company's services.

Previous Employment Experience

Before joining jane.app, Stephen Rodgers worked at EY as a Data Analyst from 2018 to 2021 in Belfast, United Kingdom. His earlier experience includes a position as a Technical Support Analyst at QuoteMedia from 2017 to 2018 in the Vancouver, Canada Area. He also served as a Helpdesk Operator and later as a Senior Clerical Officer - Financial Control at the Education Authority (Northern Ireland) from 2015 to 2017 and 2014 to 2015, respectively.

Education and Expertise

Stephen Rodgers studied at Liverpool John Moores University, where he earned a BA Hons in Urban Planning from 2007 to 2010. He furthered his education at Queen's University Belfast, obtaining two master's degrees: an MSc in Urban and Rural Design from 2011 to 2012 and an MSc in Software Development from 2012 to 2013. His foundational education includes GCSE, AS, and A Level studies completed at Christian Brothers Grammar School, Omagh, from 2000 to 2007.

Background

Stephen Rodgers has a diverse professional background that includes roles in customer support, data analysis, and clerical positions. His career began with the Education Authority (Northern Ireland), where he worked in various capacities, including as a Clerical Officer and Helpdesk Operator. This experience laid the groundwork for his subsequent roles in technical support and data analysis.

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