Steven Dewey
About Steven Dewey
Steven Dewey is a Help Desk Technician III at Janicki Industries, where he has worked since 2020. With a background in business development and extensive experience in technical support roles, he has previously held positions at Geek Squad, Hewlett-Packard, and Whatcom County Library System.
Work at Janicki Industries
Steven Dewey has been employed at Janicki Industries as a Help Desk Technician III since 2020. In this role, he is responsible for providing technical support and assistance to staff, ensuring that IT systems operate efficiently. Prior to his current position, he worked at Janicki Industries as a Help Desk Technician II from 2015 to 2020, where he gained valuable experience in troubleshooting and resolving technical issues.
Previous Experience in IT Support
Steven Dewey has a diverse background in IT support roles. He worked at Geek Squad as an Agent On Deck from 2006 to 2011, where he provided customer service and technical assistance. He also served as a Desktop Support Specialist at Whatcom County Library System for seven months in 2015. Additionally, he worked as an Enterprise Repair Technician at Hewlett-Packard from 2012 to 2015, focusing on hardware and software repairs.
Education and Expertise
Steven Dewey studied at Lynden High School from 2002 to 2006. He furthered his education at Bellingham Technical College, where he earned an Associate's degree in Computer Technology/Computer Systems Technology from 2006 to 2008. He possesses expertise in managing and configuring Group Policy and Domain Name System (DNS) within Windows environments. He also has strong skills in utilizing ticketing systems for technical support operations.
Background in Business Development
Steven Dewey has a background in business development within the information technology and services industry. This experience has likely contributed to his understanding of client needs and the importance of effective IT support in enhancing business operations.