Mary Anne Kefaloukos
About Mary Anne Kefaloukos
Mary Anne Kefaloukos is a Customer Experience Manager with a background in education and product management. She has worked in various roles, including Director of Science and Technology and Assessment Project Officer, and has a strong focus on enhancing learning experiences through assessment data.
Current Role as Customer Experience Manager
Mary Anne Kefaloukos currently serves as the Customer Experience Manager at Janison, a position she has held since 2020. In this role, she focuses on enhancing customer interactions and satisfaction. Her responsibilities include analyzing customer feedback and leveraging assessment data to improve learning experiences for students. Her work aims to create meaningful and engaging experiences for users.
Previous Experience at Janison
Prior to her current role, Mary Anne worked at Janison as a Product Manager for a brief period in 2020. This role involved overseeing product development and ensuring that the offerings met the needs of users. Her experience at Janison reflects her ability to adapt to different responsibilities within the organization.
Professional Background at UNSW Global
Mary Anne has a notable history with UNSW Global, where she held two positions. She worked as an Assessment Project Officer for eight months in 2018, followed by a role as Product Manager from 2019 to 2020. These positions allowed her to develop skills in project management and assessment, contributing to her overall expertise in customer experience and product development.
Educational Qualifications
Mary Anne earned her Bachelor of Education (BEd) from the University of Sydney, completing her studies from 2007 to 2011. This educational background laid the foundation for her career in education and her subsequent roles in customer experience and product management.
Experience in Education Sector
Before transitioning into customer experience roles, Mary Anne served as the Director of Science and Technology at Sydney Grammar School Edgecliff Preparatory School from 2012 to 2018. In this capacity, she was responsible for developing and implementing educational programs, showcasing her commitment to enhancing learning experiences for students.