Noel Norado
About Noel Norado
Noel Norado is a Support Team Lead at Janison, where he has worked since 2021. He holds a B.S. in Computer Engineering from the University of the Philippines Diliman and has extensive experience in technical support and consulting roles across various companies.
Current Role at Janison
Noel Norado currently serves as the Support Team Lead at Janison. He has held this position since 2021 and has accumulated three years of experience in this role. His responsibilities include overseeing the support team and ensuring efficient service delivery to clients.
Previous Experience at Janison
Before becoming the Support Team Lead, Noel worked at Janison as a Support Specialist for six months in 2020. During this time, he was involved in providing technical support and assistance to users, contributing to the overall customer satisfaction.
Technical Background and Expertise
Noel Norado holds a Bachelor of Science in Computer Engineering from the University of the Philippines Diliman. His technical expertise includes roles such as Technical Support Analyst and Solutions Engineer at Vision Critical, where he worked for a total of seven years in various capacities.
Career History
Noel has a diverse career history that includes working as an SAP HR ABAP/WEB Consultant at NorthgateArinso in Manila, Philippines, for two years. He also has experience as a Barista at Starbucks in Quezon City, Philippines, early in his career.
Experience at Vision Critical
Noel's tenure at Vision Critical spanned from 2013 to 2020, during which he held multiple roles, including Technical Support Analyst and Senior Technical Support Analyst. His work involved providing technical assistance and solutions to clients, enhancing their experience with the company's products.