Auke Bouwense
About Auke Bouwense
Auke Bouwense is the Global Liquid Foods IoT Commercial Manager at JBT FoodTech, where he has been focusing on IoT solutions since 2020. He has extensive experience in customer care and service management, having held various roles at JBT and Emerson Process Management over the years.
Current Role at JBT FoodTech
Auke Bouwense serves as the Global Liquid Foods IoT Commercial Manager at JBT FoodTech, a position he has held since 2020. In this role, he focuses on the development and commercialization of IoT solutions tailored for the liquid foods sector. His responsibilities include leading the global launch process for IoT solutions for 14 global JBT Liquid Foods OEM suppliers. His work is integral to advancing JBT's digital transformation initiatives within the liquid foods market.
Previous Experience at JBT FoodTech
Prior to his current role, Auke Bouwense held several positions at JBT FoodTech. He was the Area Service Manager from 2015 to 2017, overseeing service operations in the Amsterdam Area. Following that, he served as the Customer Care Product Manager from 2017 to 2018 and then as the Customer Care Manager for Blow Moulding and Filling Systems from 2018 to 2020. His tenure at JBT FoodTech has provided him with extensive experience in customer care and service management.
Experience at Emerson Process Management
Auke Bouwense worked at Emerson Process Management in various capacities from 2011 to 2015. His roles included Service Coordinator, Service Level Manager, and Customer Service Supervisor. He contributed to service management and customer support initiatives during his time there, which spanned over four years. His experience at Emerson helped him build a strong foundation in customer care organizations.
Educational Background
Auke Bouwense studied at Nyenrode University, where he achieved a Pre-Master in Business Administration and Management in 2008. He also holds a Bachelor's degree in Technical Business Administration from Hogeschool INHOLLAND, which he completed from 2005 to 2008. His educational background supports his expertise in management and technical business operations.
Focus on IoT Development
Since 2017, Auke Bouwense has concentrated on the development of IoT and standardized service products. His focus on IoT aligns with current industry trends, emphasizing the importance of digital solutions in enhancing operational efficiency and customer service in the food technology sector.