Chris Deckx
About Chris Deckx
Chris Deckx serves as the Customer Care Manager at JBT FoodTech in St-Niklaas, Belgium, a position he has held since 2021. With a background in mechanical and industrial engineering, he has extensive experience in customer care, sales, and operations management across various companies in the industry.
Work at JBT FoodTech
Chris Deckx has been serving as the Customer Care Manager at JBT FoodTech since 2021. In this role, he is responsible for overseeing customer service operations and ensuring client satisfaction. JBT FoodTech is known for its innovative solutions in the food processing and packaging industry. Deckx's tenure at the company has been marked by his commitment to enhancing customer relationships and improving service delivery.
Previous Experience in Aftersales Service
Before joining JBT FoodTech, Chris Deckx held the position of General Manager EMEA Aftersales Service at Ishida Europe Ltd from 2008 to 2012. In this role, he managed aftersales operations across the EMEA region, focusing on customer support and service efficiency. His experience in this position contributed to his expertise in customer care and service management.
Education and Expertise
Chris Deckx has a strong educational background in business and engineering. He earned an MBA in International Business from UIA and studied Electro/Mechanical Engineering at Groep T - Internationale Hogeschool Leuven, where he achieved his Engineer degree. Additionally, he completed his secondary education in Latin Science at OLV College Halle. His academic credentials complement his extensive experience in the mechanical and industrial engineering industry.
Career Progression and Roles
Throughout his career, Chris Deckx has held various significant positions. He served as VP MRO MABS at Meggitt Avionics from 2013 to 2016 and as European Sales Manager at PDX from 2007 to 2008. He also worked as Region Manager Belgium at D'hont NV from 2017 to 2018 and as Interim Country Manager at Nortek Global HVAC in 2020. These roles have equipped him with skills in coaching, sales, negotiation, business planning, and operations management.