Martín Castro

Martín Castro

Customer Care Engineer @ JBT FoodTech

About Martín Castro

Martín Castro is a Customer Care Engineer with extensive experience in process technologies for the juice industry in the Southern Cone region. He has worked for various companies, including JBT FoodTech and Arcor SAIC, and holds an MBA from Universidad Siglo 21.

Current Role at JBT FoodTech

Martín Castro serves as a Customer Care Engineer at JBT FoodTech, a position he has held since 2012. In this role, he operates across Argentina, Brazil, and surrounding areas, focusing on the agro-industrial sector. His responsibilities include acting as a key liaison between service, technology, and commercial activities, ensuring effective communication and collaboration within the organization.

Previous Experience in Engineering

Prior to his current role, Castro accumulated extensive experience in engineering and production supervision. He worked at S.A. San Miguel A.G.I.C.I y F as Supervisor de Producción e Ingeniería from 2009 to 2012. His earlier roles include positions at Arcor SAIC as Ingeniero de Procesos from 2006 to 2009 and at AB Mauri in Ingeniería y Mantenimiento from 2004 to 2006. He also gained experience as a Pasante de Ingeniería y Mantenimiento at Cerveceria Quilmes from 2004 to 2005.

Education and Qualifications

Martín Castro holds a degree in Ingeniería Industrial from Universidad Nacional de Tucumán, where he studied from 2000 to 2009. He furthered his education by obtaining a Master of Business Administration (MBA) from Universidad Siglo 21, completing the program between 2016 and 2018. His educational background supports his expertise in process technologies, particularly within the juice industries in the Southern Cone region.

Specialization in Process Technologies

Castro specializes in process technologies for the juice industries, focusing on the Southern Cone region of Latin America. His expertise allows him to contribute significantly to the development and implementation of strategies that enhance customer success, particularly through the Customer Success Plan he developed for JBT in this region.

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