Jennifer Monroe

Onboarding Manager, Customer Success (Enterprise) @ Jebbit

About Jennifer Monroe

Jennifer Monroe is an Onboarding Manager in Customer Success (Enterprise) at Jebbit, where she has worked since 2023. She has a diverse background in marketing and recruitment, having previously held various roles at Resource Options, Inc. and the University of Mary Washington.

Current Role at Jebbit

Jennifer Monroe serves as the Onboarding Manager for Customer Success (Enterprise) at Jebbit, a role she has held since 2023. In this position, she focuses on providing personalized guidance to marketers on the effective collection, management, and activation of first-party data. Her responsibilities include building relationships with clients to deliver measurable value and optimizing first-party data strategies to meet marketing objectives.

Previous Experience at Resource Options, Inc.

Prior to her current role, Jennifer worked at Resource Options, Inc. from 2018 to 2022. She held multiple positions, including Internal Recruiter and Marketing Manager. As a Marketing Manager, she contributed to marketing strategies and initiatives for two years. Her experience as an Internal Recruiter spanned four years, during which she focused on talent acquisition and recruitment processes.

Educational Background

Jennifer Monroe earned her Bachelor of Science (B.S.) in Business Administration with a minor in Sports Management from the University of Mary Washington, where she studied from 2015 to 2018. She also attended the University of New Hampshire for one year, focusing on Business Administration and Management. Her education provided her with a solid foundation in business principles and management practices.

Leadership and Involvement at University of Mary Washington

During her time at the University of Mary Washington, Jennifer held various leadership roles. She was the President and Co-Founder of Dress for Success UMW and UMW Career Closet in 2018. Additionally, she served as Vice President of Marketing and Social Media for the Student Alumni Ambassadors and was involved in multiple organizations, including the Marketing Club and Women's Leadership Colloquium.

Skills and Expertise

Jennifer possesses a strong understanding of customer segmentation and campaign optimization. She is passionate about helping marketers achieve success through data-driven insights and strategic guidance. Her expertise includes optimizing first-party data strategies and delivering personalized support to clients, which enhances their marketing efforts.

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