Melita Trtovac
About Melita Trtovac
Melita Trtovac is a Senior Account Manager at Jeeves, with a background in customer service and account management across various companies, including CIBC and Clearco. She holds a Bachelor's Degree in Economics from the University of Waterloo and is dedicated to enhancing customer relationships and promoting financial inclusion.
Current Role at Jeeves
Melita Trtovac serves as a Senior Account Manager at Jeeves since 2022. In this role, she focuses on nurturing and maintaining relationships with existing customers to enhance their lifetime value and loyalty. She is involved in implementing new processes and building a scalable self-serve model, contributing to the company's operational efficiency.
Previous Experience at CIBC
Melita Trtovac has extensive experience at CIBC, where she held multiple positions. She worked as a Financial Services Representative from 2018 to 2020 in Waterloo, Ontario, and as a Customer Service Representative from 2017 to 2018. Her roles involved direct customer interaction and service, allowing her to develop strong communication and problem-solving skills.
Experience at Clearco
At Clearco, Melita Trtovac held several positions from 2020 to 2022. She started as a Junior Account Executive for two months before transitioning to a Customer Success Specialist, where she worked for two years. Her time at Clearco allowed her to deepen her expertise in customer success and account management.
Education and Academic Background
Melita Trtovac studied at the University of Waterloo, where she earned a Bachelor’s Degree in Economics from 2016 to 2019. This academic background provided her with a solid foundation in economic principles, which she applies in her professional roles.
Commitment to Personal Growth and Community Impact
Melita Trtovac is dedicated to personal growth and development. She is passionate about entrepreneurship, economic development, and financial inclusion. Her commitment extends to empowering others and positively impacting their lives, reflecting her values in both her professional and personal endeavors.