Brandon Wissenbach
About Brandon Wissenbach
Brandon Wissenbach is currently working as Madison L2 Production Support at Jefferies and has a diverse background in IT and customer support roles.
Title
Brandon Wissenbach currently holds the position of Madison L2 Production Support at Jefferies. He has been in this role since 2022.
Company
Brandon Wissenbach is presently working at Jefferies, a prestigious financial services company, located at 520 Madison Ave, Manhattan, New York.
Previous Experience at Cloud Theory
Before joining Jefferies, Brandon Wissenbach worked at Cloud Theory. He was a Customer Success, Knowledge Management & Support Analyst with specialization in Salesforce from 2019 to 2022 in Manhattan, New York.
Background in Technical Support
He has a background as a Microsoft Office365 Support Specialist/Ambassador at nfrastructure in Menands, New York. His tenure lasted from 2018 to 2019 for 11 months.
Educational Background
Brandon Wissenbach achieved a Bachelor's degree in Fine/Digital/Studio Arts from SUNY Oneonta, where he studied from 2013 to 2016. Additionally, he studied Fine and Studio Arts, AutoCAD at Hudson Valley Community College from 2011 to 2013.
Technical Skills and Tools
Brandon possesses a wide array of technical skills including proficiency in Adobe Creative Suite (Photoshop, Lightroom, Illustrator, Acrobat, InDesign, Premiere Pro) and Salesforce tools like Workbench, Dataloader, and Riva Cloud. He is experienced in using collaboration tools such as Microsoft Teams, Slack, and Zendesk.
Organizational Skills
He demonstrates strong organizational skills and attention to detail. These are crucial for efficient multi-tasking and troubleshooting in his current and previous support roles.