Claudia Pardo
About Claudia Pardo
Claudia Pardo is a Network Telecom Analyst at Jefferies and a Circuit Provisioning Specialist at RGTS A ConvergeOne Company, with extensive experience in telecommunications and customer service.
Company
Claudia Pardo is currently employed at Jefferies, where she serves as a Network-Telecom Analyst. She also works at RGTS, a ConvergeOne Company, in the role of Circuit Provisioning Specialist. Through these positions, Claudia contributes to critical networking and telecommunications infrastructure projects.
Title
Claudia Pardo holds two concurrent titles: Network-Telecom Analyst at Jefferies and Circuit Provisioning Specialist at RGTS, a ConvergeOne Company. These roles highlight her expertise in managing complex network and telecom systems.
Education and Expertise
Claudia Pardo studied Business Administration at Baruch College, earning a Bachelor of Arts degree. Her educational background has provided a strong foundation for her roles in network and telecommunications, where she has accumulated extensive expertise over the years.
Career Background
Claudia Pardo has a diverse career history in network and telecommunications. She has worked with Broadview Networks as a Voice Provisioning Specialist and Repair Technician/Customer Service. Prior to that, she held various roles at PT1 Communications, including Rate Administrator, Network Management Center Analyst, and Communications Administrator. Her career spans different facets of telecom operations, showcasing her adaptability and skillset.
Major Projects and Initiatives
Throughout her career, Claudia Pardo has coordinated simultaneous global circuit installation projects for nearly 15 years. At RGTS, she played a significant role in replacing existing infrastructure, which resulted in cost savings exceeding $120,000. She has also provided project life cycle provisioning services for major airports such as JFK and LaGuardia. Her strong customer service skills contributed to securing a client account worth $96,000.