Danielle Alexander
About Danielle Alexander
Danielle Alexander is a Network Operations professional at Jefferies with over 9 years of experience in customer and client-based services, focusing on delivering outstanding customer service and building client relationships.
Current Role at Jefferies
Danielle Alexander currently works as a Network Operations professional at Jefferies in London, United Kingdom. She started this role in 2019. Since joining Jefferies, she has been an integral part of the network operations team, utilizing her skills in customer service and operations management to support clients in achieving their goals.
Previous Experience at Amba Hotels
Before joining Jefferies, Danielle worked at Amba Hotels in London. From 2018 to 2019, she served as a Group Coordinator for 11 months, followed by a short stint as a Room Sales Executive for 3 months in 2018. In these roles, she was responsible for coordinating group bookings and driving room sales, showcasing her ability to manage client relationships and improve sales performance.
Guest Relations and Receptionist Roles
Danielle's career progression includes roles at Thistle Hotels and every Hotels. As a Guest Relations Manager at Thistle Hotels from 2017 to 2018, she was instrumental in enhancing guest experience and maintaining high customer service standards. Additionally, she worked as a Receptionist at every Hotels for 11 months, where she excelled in front desk operations and customer interaction.
Early Career and Training at McDonald's
Danielle began her professional journey at McDonald's in Lewisham, where she worked as a Training Manager from 2011 to 2017. Over six years, she developed notable training and managerial skills, contributing to staff development and operational efficiency within the fast-food industry.
Education and Degree in Culinary Arts
Danielle holds a Bachelor's degree in Culinary Arts/Chef Training from the University of West London, which she obtained from 2012 to 2015. Her academic background provided her with a solid foundation in culinary skills and hospitality management, further enhancing her ability to deliver exceptional client service in various hospitality and operations roles.