David Ristau
About David Ristau
David Ristau is the Assistant Vice President of End User Support at Jefferies, with extensive experience in desktop support and information management.
Title
David Ristau holds the position of Assistant Vice President - End User Support at Jefferies.
Current Role at Jefferies
David Ristau currently works at Jefferies in Chicago, Illinois, United States. He is responsible for providing frontline support for trading systems and market data applications like Fidessa and Bloomberg. His duties include the maintenance and future planning needs of the desktop environment, vendor support coordination, and overseeing the new hire onboarding and termination processes. Additionally, he supports the firm's iPhones and iPads using Mobile Iron MDM and assists with global initiatives involving application support, facilities, and infrastructure/engineering teams. He also handles inventory control, Active Directory services, BCP setup, configuration, and testing, as well as providing conference room and AV support.
Previous Work Experience
Before joining Jefferies, David Ristau served as an End User Support Specialist at UBS for 18 years, from 2005 to 2023, in Chicago, IL. Prior to that, he worked as a Desktop Support Analyst III at CRA International from 2003 to 2005, and as a Desktop Support Analyst II at Houghton Mifflin Co. in 2003 for three months in the Greater Chicago Area. He also had a brief stint at Sirva as a Desktop Support professional in 2003 in Westmont, IL.
Education and Expertise
David Ristau earned his Bachelor of Business (B.B.) in Information Management and Decision Science from Western Illinois University, where he studied from 1996 to 2000. His expertise includes frontline support for trading systems and market data applications, maintenance and planning of desktop environments, vendor management, and overseeing the onboarding and termination processes. He also has experience in handling mobile devices using Mobile Iron MDM, inventory control, Active Directory services, BCP setup, and providing conference room and AV support.