Mollie Laylin
About Mollie Laylin
Mollie Laylin serves as the Global Crew Manager for Community Management at Jellysmack, where she oversees a team of 14 remote community managers. With a background in content strategy and community management, she has held various roles in the industry, including positions at Chefclub and Fat Tire Tours.
Current Role at Jellysmack
Mollie Laylin serves as the Global Crew Manager for Community Management at Jellysmack, a position she has held since 2022. In this role, she is responsible for overseeing a diverse team of 14 remote community managers across various time zones. Her duties include hiring, onboarding, and upskilling international community managers, as well as providing coaching to enhance their performance. Laylin focuses on ensuring effective global communication and performance within her team.
Previous Experience at Jellysmack
Prior to her current role, Mollie Laylin worked at Jellysmack in multiple capacities. She served as the Senior Beauty & True Crime Community Manager for three months in 2021, followed by a position as Lead Beauty & True Crime Community Manager for eight months later that year. In these roles, she developed copywriting best practices for community managers and copywriters, specifically tailored for creators in various regions including Latin America, Brazil, and India.
Experience at Chefclub
Mollie Laylin worked as a US Content Strategist at Chefclub from 2020 to 2021. During her six-month tenure in Paris, she contributed to content strategy development, focusing on engaging audiences and enhancing brand visibility. This role allowed her to gain valuable insights into content management within a dynamic environment.
Background in Community Management
Mollie Laylin has a strong background in community management, demonstrated through her experience in various roles. She has developed Snapchat-specific copywriting guidelines and has remained updated on industry trends to challenge existing standards. Her ability to evaluate and adapt team management practices has been crucial in maximizing efficiency in a global setting.
Educational Background
Mollie Laylin earned a Bachelor of Arts degree in Drama and Dramatics/Theatre Arts from the University of Iowa, where she studied from 2007 to 2010. This educational foundation has contributed to her skills in communication and creative content development, which are essential in her current and previous roles.