Tatiana Heredia Velezmoro
About Tatiana Heredia Velezmoro
Tatiana Heredia Velezmoro is a Customer Relationship Officer currently working at Jellysmack in Paris. She has a background in translation and interpretation, along with experience in administrative and commercial roles across various sectors.
Current Role at Jellysmack
Tatiana Heredia Velezmoro has been serving as a Customer Relationship Officer at Jellysmack since 2021. In this role, she focuses on managing customer interactions and enhancing client satisfaction. Her position is based in Paris, Île-de-France, France. Tatiana's responsibilities include addressing customer inquiries, resolving issues, and fostering positive relationships with clients.
Previous Experience at Driiveme
Tatiana worked at Driiveme as Chargé des opérations Driiveme UK for six months in 2021. This role was located in Ville de Paris, Île-de-France, France. During her time at Driiveme, she contributed to operational processes and customer service initiatives, gaining valuable experience in the transportation sector.
Educational Background in Translation and Interpretation
Tatiana graduated from Universidad Ricardo Palma, where she studied Translation and Interpretation from 2010 to 2015. This five-year program equipped her with essential linguistic skills and a deep understanding of communication across languages. Her education laid the foundation for her subsequent roles in international environments.
Advanced Studies in International Management
Tatiana pursued further education at Université Paris-Est Créteil (UPEC), where she completed a Master 1 in Foreign Languages applied to International Management from 2019 to 2020. She continued her studies at UPEC, achieving a Master 2 in Trilingual International Management with a specialization in Hispanic and Southern Europe markets from 2020 to 2021. These advanced studies enhanced her expertise in international business and management.
Skills and Competencies
Tatiana possesses strong organizational skills and rigor, which are crucial for success in the commercial sector. She has honed her linguistic abilities in French and English, allowing her to integrate effectively into diverse work teams. Additionally, she has developed negotiation skills and the capacity to manage conflict situations and pressure, which are valuable in her current and previous roles.