Macall Smith
About Macall Smith
Macall Smith is an experienced cabin attendant currently working for Southwest Airlines and Jet Edge International. With a background in project management and customer service, she has developed strong leadership skills and culinary expertise over her career.
Work at Jet Edge International
Macall Smith has been employed at Jet Edge International as a Cabin Attendant, Domestic and International, since 2019. In this role, she operates out of Van Nuys, California, providing in-flight services to both domestic and international clients. Her responsibilities include ensuring passenger comfort and safety, as well as delivering high-quality service tailored to elite clientele.
Experience at Southwest Airlines
Since 2014, Macall Smith has worked as a Flight Attendant for Southwest Airlines. Over the course of her ten-year tenure, she has gained extensive experience in customer service and flight operations, contributing to a positive travel experience for passengers. Her role involves managing in-flight services and addressing passenger needs effectively.
Previous Roles at Fidelity Investments
Macall Smith held multiple positions at Fidelity Investments from 2009 to 2013. Her roles included Health and Welfare Service Associate, Defined Benefit Representative II, Team Lead, Manager of Health and Welfare, and Project Manager. These positions provided her with a solid foundation in management and customer service, enhancing her leadership skills.
Educational Background
Macall Smith studied at William J. Palmer High School, where she completed the International Baccalaureate Program. She furthered her education at the University of Colorado Colorado Springs, earning a Bachelor of Arts in Sociology. This academic background supports her understanding of diverse social dynamics, which is beneficial in her customer-facing roles.
Culinary Skills and Flight Operations Experience
Macall Smith possesses extensive culinary skills, which enhance the in-flight experience for passengers. She is experienced in operating under both Part 91 and Part 135 regulations, showcasing her versatility in handling different types of flight operations. Additionally, she is qualified under the Private Charter Standard Security Program (PCSSP), indicating her specialized training in private charter security.