Reynaldo Rodriguez
About Reynaldo Rodriguez
Reynaldo Rodriguez is an Information Technology Analyst currently working at JG Wentworth since 2021. He has a background in web development and technical support, along with a Bachelor of Science in Information Sciences & Technology from Penn State University.
Current Role at JG Wentworth
Reynaldo Rodriguez has been serving as an Information Technology Analyst at JG Wentworth since 2021. In this role, he supports the IT infrastructure teams specifically in the Radnor and Chesterbrook offices. His responsibilities include onboarding new employees and providing them with an introductory overview of day-to-day systems. He also assists in managing and troubleshooting cases via a ticketing system, ensuring that the IT needs of the organization are met efficiently.
Previous Experience in Information Technology
Before joining JG Wentworth, Reynaldo Rodriguez worked at LearnUpon as a Technical Support Representative from 2018 to 2021. In this position, he gained experience in providing technical assistance and support to users. Additionally, he worked at New York Minute Magazine as a Web Developer for five months in 2017, where he contributed to web development projects. His earlier roles at Penn State Abington included serving as a Math Academy Mentor-Tutor and Student Support Services, where he supported students in their academic endeavors.
Education and Expertise
Reynaldo Rodriguez studied at Penn State University, where he earned a Bachelor of Science (B.S.) in Information Sciences & Technology: Integration and Application from 2013 to 2018. He also pursued a minor in Security Risk Analysis during his studies from 2016 to 2018. His educational background provides him with a solid foundation in IT principles and security practices, which he applies in his current role.
Skills and Technical Knowledge
Reynaldo Rodriguez possesses working knowledge of various IT systems and tools, including Citrix VM environments, Microsoft Active Directory, and Microsoft's Admin Exchange. His technical skills enable him to effectively support IT infrastructure and contribute to the documentation of workflows, which helps improve the roles of IT teams within the organization.
Mentorship and Leadership Roles
During his time at Penn State Abington, Reynaldo Rodriguez held several mentorship and leadership positions. He served as an Orientation Leader in 2017 and again in 2018, where he guided new students through their transition to college life. Additionally, he worked as a Math Academy Mentor-Tutor for the Pathway to Success: Summer Start Program in 2017, providing academic support to students in mathematics.