Richard Kane
About Richard Kane
Richard Kane is a Contact Center Representative with over 25 years of experience across various industries. He has served in the United States Coast Guard Auxiliary for over 30 years and has held leadership roles in business operations and training.
Work at J.G. Wentworth
Richard Kane has been employed at J.G. Wentworth as a Contact Center Representative since 2014. In this role, he has developed, maintained, and managed production and tracking reports for the Contact Center team. His responsibilities include providing customer service and support, where he has been commended for his excellent presentation and customer service skills. Kane's experience in this position contributes to the overall efficiency and effectiveness of the Contact Center operations.
Education and Expertise
Richard Kane studied at Delaware County Community College, where he earned an Associate of Applied Science degree in Business, Management, Marketing, and Related Support Services. He furthered his education at Saint Joseph's University, obtaining a Bachelor of Science degree in Business Management. His educational background supports his extensive experience in various industries, including Financial Services, Automotive, Retail, Pharmaceutical Prescription Market Research, IT/Data Management/Web-based services, and Emergency Medical Transport Services.
Background in Business Operations
Before joining J.G. Wentworth, Richard Kane worked at BusinessOne Technologies as the Director of Business Operations (CFO) from 2004 to 2011. During his tenure, he managed business operations and contributed to the company's strategic direction in the Greater Philadelphia Area. This role provided him with significant experience in operational management and financial oversight.
Volunteer Service in the Coast Guard Auxiliary
Richard Kane has served in the United States Coast Guard Auxiliary for over 30 years. His volunteer work is part of 'America's Volunteer Guardians', where he has contributed to various initiatives aimed at promoting safety and support in maritime environments. This long-term commitment reflects his dedication to community service and public safety.
Mentorship and Training Experience
In his role as a Contact Center Representative, Richard Kane has excelled as a mentor and trainer. He has assisted in training new representatives, sharing his knowledge and expertise to enhance the skills of his colleagues. This mentorship role demonstrates his commitment to fostering a collaborative and supportive work environment.