Scott Miller
About Scott Miller
Scott Miller serves as the Operations Liaison at Arnold & Smith Law, PLLC, where he enhances interdepartmental cooperation and workflow. He has a background in Speech Communication and extensive experience in debt negotiation and client service.
Current Role at Arnold & Smith Law, PLLC
Scott Miller serves as Operations Liaison at Arnold & Smith Law, PLLC, where he plays a significant role in training and consulting through the firm's CRM platform. His efforts focus on improving interdepartmental cooperation and workflow efficiency. Additionally, he is responsible for generating and presenting monthly reports aimed at enhancing productivity and revenue within the organization.
Experience at JG Wentworth
Scott Miller has held multiple positions at JG Wentworth since 2019. He began as an IAPDA Certified Debt Consultant and later transitioned to roles including Head of Legal Debt Negotiations and Operations Liaison. In these capacities, he has contributed to debt negotiations and client service, showcasing his expertise in conflict resolution. His current role involves overseeing legal debt negotiations, further solidifying his impact in the financial services sector.
Educational Background
Scott Miller earned a Bachelor of Science (BS) degree in Speech Communication with a concentration in Broadcasting and a minor in Government & Political Affairs from Millersville University of Pennsylvania. He attended the university from 2008 to 2012, acquiring skills that have contributed to his professional development in various roles.
Previous Work Experience
Prior to his current roles, Scott Miller worked at SimpleTire in various capacities, including Senior Account Executive and Director of Strategic Sales. He also served as a Support Team Lead and WHSL Support Executive. His experience at NBC News as a Sports Broadcast intern further diversified his skill set, providing him with a foundation in media and communication.
Achievements in Conflict Resolution
At Arnold & Smith Law, PLLC, Scott Miller has been instrumental in settling over 3,000 accounts, demonstrating his proficiency in conflict resolution and client service. His contributions have not only benefited the firm but have also highlighted his ability to navigate complex negotiations effectively.