Adam Grant
About Adam Grant
Adam Grant is a Customer Set Up Representative at Jobber with a background in Geography and expertise in event management. He has transitioned from a strong hospitality career into customer success roles, utilizing advanced skills in Microsoft Excel and Word.
Work at Jobber
Adam Grant currently serves as a Customer Set Up Representative at Jobber, a position he has held since 2024. He operates in a hybrid work environment based in Toronto, Ontario, Canada. In this role, he utilizes his skills in customer success and event management to enhance the onboarding experience for new customers.
Education and Expertise
Adam Grant studied at BrainStation, where he completed a Product Management program in 2022 over a two-month period. He also earned a Bachelor of Science (B.Sc.) in Geography from Trent University, studying from 2005 to 2012. His educational background in Geography contributes to his diverse perspective in customer success roles.
Background in Hospitality and Customer Success
Adam Grant has a strong background in the hospitality industry, having held various managerial roles prior to his transition into customer success and account management. His experience in event management complements his customer success skills, allowing him to effectively engage with clients and manage their needs.
Previous Work Experience
Before joining Jobber, Adam worked as a Customer Success Manager at ResQ from 2023 for nine months. He also held the position of Senior Manager at The Cheesecake Factory from 2017 to 2021, where he gained extensive experience in management. Additionally, he served as a Customer Experience Manager at ResQ from 2022 to 2023.
Technical Skills
In his current role, Adam Grant employs advanced skills in Microsoft Excel and Word to improve operational efficiency. His proficiency in these tools supports his efforts in managing customer setups and enhancing overall customer experience.