Amanda Banic
About Amanda Banic
Amanda Banic is a Product Coach Enablement Specialist currently employed at Jobber, where she has worked since 2024. She has a diverse background in customer service and training roles, with previous positions at Fossil Group, Inc., SunLife, SEPHORA, and Canada Post.
Current Role at Jobber
Amanda Banic serves as a Product Coach Enablement Specialist at Jobber, a position she has held since 2024. In this role, she focuses on developing interactive training modules designed to enhance team engagement and learning. Amanda specializes in creating tailored training solutions by collaborating with cross-functional teams. Her work aims to implement data-driven strategies that improve the effectiveness of training initiatives.
Previous Experience at Jobber
Prior to her current role, Amanda worked at Jobber as a Client Implementation Coach from 2022 to 2024. In this remote position, she contributed to the onboarding process for new clients, ensuring a smooth transition and effective use of Jobber's services. Her experience at Jobber has provided her with a strong foundation in client relations and product training.
Career Background
Amanda Banic has a diverse career history that includes roles in various industries. She worked at Fossil Group, Inc. in multiple capacities, including Assistant Store Manager and Third Key, from 2016 to 2020. Additionally, she held positions at SunLife as a Resolution Case Manager and Customer Service Representative, and at SEPHORA as Operations Lead. Her early career included a role as a Mail Clerk at Canada Post.
Education and Expertise
Amanda holds a Bachelor of Arts in Legal Studies from the University of Waterloo - St. Jerome's University, which she completed from 2013 to 2018. Her educational background complements her professional experience, particularly in developing training programs and coaching individuals. She is passionate about mentoring and helping others achieve their professional goals.