Dominique Beaudoin
About Dominique Beaudoin
Dominique Beaudoin is a Customer Operations Representative specializing in Tier 2 Support at Jobber since 2020. She has previous experience in customer support and administrative roles across various organizations.
Work at Jobber
Dominique Beaudoin has been employed at Jobber since 2020, currently holding the position of Customer Operations Representative - Tier 2 Support. In this role, she is responsible for providing advanced support to customers, addressing complex inquiries, and ensuring a high level of customer satisfaction. Prior to her current position, she worked as a Customer Support Representative at Jobber from 2019 to 2020, where she gained experience in handling customer queries and providing effective solutions.
Previous Experience in Customer Support
Before joining Jobber, Dominique Beaudoin worked at Rejuvenation Health Services Inc. as a Reception Administrative Assistant from 2018 to 2019. In this role, she managed administrative tasks and supported the front desk operations. Additionally, she served as a Patient Care Coordinator at Hearing Sense from 2015 to 2017 in Wetaskiwin, Alberta, where she coordinated patient care and assisted with scheduling and patient inquiries.
Career Timeline
Dominique Beaudoin's career in customer support began at Hearing Sense, where she worked from 2015 to 2017. She then transitioned to Rejuvenation Health Services Inc. in 2018, serving until 2019. Following this, she joined Jobber as a Customer Support Representative in 2019, advancing to her current role in 2020. This timeline reflects her growth and development in the customer service field.
Skills and Responsibilities
In her current role as Customer Operations Representative - Tier 2 Support at Jobber, Dominique Beaudoin utilizes her skills in problem-solving and customer communication. She is tasked with resolving escalated customer issues, providing detailed product knowledge, and contributing to the overall improvement of customer service processes. Her previous roles have equipped her with a strong foundation in administrative support and patient care coordination.