Husnain Naqvi
About Husnain Naqvi
Husnain Naqvi is an Onboarding Specialist at Jobber, with a strong background in financial operations and customer relationship management. He previously held positions at Tesco Bank, Lending Works, and esure Group, and earned a Bachelor's degree in International Tourism and Events Management from Glasgow Caledonian University.
Current Role at Jobber
Husnain Naqvi currently serves as an Onboarding Specialist at Jobber, a position he has held since 2021. In this role, he focuses on facilitating the onboarding process for new clients, ensuring a smooth transition and integration into the Jobber platform. His responsibilities include providing guidance and support to users, enhancing their experience with the software, and addressing any inquiries they may have. His work contributes to improving customer satisfaction and retention.
Previous Experience at Tesco Bank
Prior to his current role, Husnain Naqvi worked as an Operations Analyst at Tesco Bank from 2012 to 2015. During his three years in this position, he was based in Glasgow, Scotland. His role involved analyzing operational processes and implementing improvements to enhance efficiency within the bank's operations. This experience provided him with a solid foundation in financial operations.
Experience at Lending Works
Husnain Naqvi held multiple roles at Lending Works, where he worked from 2015 to 2021. He initially served as a Lending Specialist for two years before advancing to the position of Senior Customer Relationship Manager, which he held for four years. His time at Lending Works was spent in London, England, where he focused on customer relationship management and enhancing user experience in the FinTech sector.
Educational Background
Husnain Naqvi studied at Glasgow Caledonian University, where he earned a Bachelor's degree in International Tourism and Events Management. His studies took place from 2007 to 2010, equipping him with knowledge and skills relevant to customer service and event management, which he later applied in his professional roles.
Background in Insurance and Customer Service
In addition to his roles in banking and FinTech, Husnain Naqvi worked as an Insurance Specialist at esure Group for 11 months in 2012. This experience further developed his customer service skills and understanding of the insurance industry. His diverse background in various sectors has contributed to his passion for enhancing customer and user experiences through innovative solutions.