Ihab Houry
About Ihab Houry
Ihab Houry is a Senior Customer Analytics Manager at Jobber, with over 20 years of experience in the IT industry. He has held various leadership roles at GET Group Holdings Ltd. and possesses a strong background in digital transformation and business analytics.
Current Role at Jobber
Ihab Houry serves as the Senior Customer Analytics Manager at Jobber, a position he has held since 2023. In this role, he focuses on leveraging customer analytics to enhance service delivery and improve customer experiences. His expertise in data analysis and customer engagement strategies contributes to Jobber's mission of providing effective solutions for service-based businesses.
Previous Experience at GET Group Holdings Ltd.
Ihab Houry worked at GET Group Holdings Ltd. in various capacities over a span of 12 years. He served as Deputy Executive Director from 2017 to 2022, where he played a key role in strategic decision-making. Prior to that, he was the Director of Product Development and Marketing from 2013 to 2017, and R&D Director from 2010 to 2013. His tenure at GET Group Holdings Ltd. was marked by a focus on digital transformation and identity management.
Education and Expertise
Ihab Houry holds a Bachelor's degree in Computer Engineering and Integration from Conservatoire National des Arts et Métiers. He also earned a Master of Business Administration (MBA) from Alliance Manchester Business School, completing his studies from 2013 to 2015. His educational background supports his specialization in managing change and driving growth across diverse markets.
Professional Skills and Specializations
Ihab Houry has over 20 years of experience in the IT industry, with a focus on digital transformation, safe and smart cities, and identity management. He is skilled in leading global cross-functional teams and building strategic relationships with partners, vendors, and customers. His proficiency in business analytics and emerging technologies enables him to streamline business processes effectively.
Multilingual Communication Skills
Ihab Houry is an effective communicator in English, French, and Arabic. His language skills facilitate engagement with local and international stakeholders, enhancing collaboration and understanding across diverse cultural contexts. This ability is particularly valuable in his roles that require interaction with a global audience.