Jenny Kim
About Jenny Kim
Jenny Kim is a professional in Customer Success and Product at Jobber, where she has worked since 2021 in Toronto, Ontario. She has a background in hospitality management, having held various roles at Four Seasons Hotels and Resorts prior to her current position.
Work at Jobber
Jenny Kim has been employed at Jobber since 2021, where she holds a position in Customer Success & Product. Her role focuses on enhancing customer satisfaction and product development, contributing to the company's mission of providing efficient solutions for service-based businesses. Based in Toronto, Ontario, Canada, she has accumulated three years of experience in this role.
Previous Experience at Four Seasons Hotels and Resorts
Prior to her current role at Jobber, Jenny Kim worked at Four Seasons Hotels and Resorts for five years in various capacities. She served as Assistant Housekeeping Manager from 2016 to 2018 and progressed to the position of Hotel Assistant Manager from 2018 to 2021. Additionally, she was a Manager in Training in the Rooms Division from 2015 to 2016. This diverse experience in the hospitality industry provided her with a strong foundation in customer service and operational management.
Education and Expertise
Jenny Kim holds a Bachelor of Commerce (B.Com.) degree in Hotel and Food Administration from the University of Guelph, which she completed from 2012 to 2015. She also studied at Wilfrid Laurier University, where she pursued an Honours Business program for one year in 2011. Her educational background equips her with knowledge relevant to both the hospitality and customer success sectors.
Early Career at Sheraton
Jenny Kim began her career in the hospitality industry as a Human Resources Intern at Sheraton Hamilton Hotel, where she worked for four months in 2009. This early experience provided her with insights into human resources and operational functions within a hotel setting, laying the groundwork for her future roles in the industry.
Secondary Education
Jenny Kim completed her secondary education at Westdale Secondary School from 2009 to 2012. This foundational education contributed to her academic and professional development, preparing her for higher education and a career in hospitality management.