Kayla Harris
About Kayla Harris
Kayla Harris is the Manager of Customer Support at Jobber, a position she has held since 2021. She earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Athabasca University and has extensive experience in customer service roles at Starbucks.
Work at Jobber
Kayla Harris has been serving as the Manager of Customer Support at Jobber since 2021. In this role, she oversees customer support operations, ensuring that clients receive timely and effective assistance. Her experience in customer service management contributes to the team's efficiency and customer satisfaction.
Education and Expertise
Kayla Harris studied at Athabasca University, where she earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services. Her academic journey spanned from 2013 to 2019, equipping her with essential skills and knowledge applicable to her career in customer support and management.
Background in Retail Management
Before joining Jobber, Kayla Harris spent over eight years at Starbucks in various roles. She began her career there as a Barista from 2010 to 2011, then progressed to Shift Supervisor from 2011 to 2012. She continued to advance her career as Store Assistant Manager from 2012 to 2013, and ultimately served as Store Manager from 2013 to 2021 in the Edmonton, Canada Area.
Career Progression at Starbucks
Kayla Harris's career at Starbucks reflects a steady progression through various management positions. Starting as a Barista, she quickly moved up to Shift Supervisor, followed by roles as Store Assistant Manager and Store Manager. This experience provided her with a strong foundation in customer service and team leadership.