Kristiann Mc Cool
About Kristiann Mc Cool
Kristiann Mc Cool is a Partnerships Account Manager at Jobber, where she has worked since 2022. She has a diverse background in customer success, marketing, and education, with previous roles at companies such as BlueStripe LLC and the Alberta School of Business.
Current Role at Jobber
Kristiann Mc Cool serves as a Partnerships Account Manager at Jobber, a position she has held since 2022. She works remotely and focuses on building and maintaining strategic partnerships that enhance the company's service offerings. Her role involves leveraging her expertise in business-to-business strategies to foster collaboration and drive mutual success.
Previous Experience at Jobber
Prior to her current role, Kristiann worked at Jobber as a Senior Product Coach for nine months in 2022. In this capacity, she contributed to product development and user training, helping clients maximize the value of Jobber's software solutions. She also held the position of Product Coach from 2021 to 2022, where she further honed her skills in customer engagement and product education.
Professional Background
Kristiann has a diverse professional background that includes roles in customer success, marketing, and project management. She worked as a Customer Success Manager at BlueStripe LLC from 2019 to 2020 and served as a SMART City Project Associate for the City of St. Albert in 2014. Her experience also includes positions as a Logistics Manager at Foundry Conferences & Events and as a Marketing Event Consultant at Incite.
Education and Expertise
Kristiann earned her Bachelor of Commerce (BCom) degree in Strategic Management and Organization from the University of Alberta, where she studied from 2010 to 2015. Her education has provided her with a solid foundation in business principles, which she applies in her professional roles, particularly in developing effective marketing and customer success strategies.
Advocacy and Professional Philosophy
Kristiann advocates for teamwork and believes in creating meaningful outcomes through collaboration. She emphasizes the importance of fostering a positive internal culture and the role of empathy in professional interactions. Her communication style is direct and focused, which she believes enhances productivity and clarity in the workplace.