Logan Brown
About Logan Brown
Logan Brown is a Manager of Customer Support at Jobber in Vancouver, British Columbia, with a background in geology and extensive experience in customer service roles. He has held various positions in the hospitality and mining sectors, and he holds a Master's Candidate in Geological and Earth Sciences from Simon Fraser University.
Current Role at Jobber
Logan Brown serves as the Manager of Customer Support at Jobber, a position he has held since 2022. In this role, he oversees customer service operations and ensures that clients receive effective support. His experience in customer service began when he worked as a Customer Support Representative at Jobber from 2021 to 2022, where he developed a strong foundation in addressing customer needs and enhancing service delivery.
Previous Experience in Customer Service
Before joining Jobber, Logan Brown accumulated extensive experience in the hospitality industry. He worked as a Bartender and Shift Leader at Cactus Club Cafe from 2013 to 2020, where he managed team operations and customer interactions. Additionally, he served as a Bartender at Nomad Restaurant from 2017 to 2019, further honing his customer service skills in fast-paced environments.
Educational Background in Geosciences
Logan Brown pursued higher education in Geological and Earth Sciences. He achieved a Bachelor of Science (Honours) from Dalhousie University from 2008 to 2012. He continued his studies at Simon Fraser University, where he was a Master's Candidate in Geological and Earth Sciences/Geosciences from 2013 to 2016. His academic background includes research and teaching assistant roles during his time at Simon Fraser University.
Early Career in Geology
Logan Brown began his career in geology with a Summer Mine Geology Student position at Teck Resources Limited in 2011, where he worked for three months. He later served as a Junior Geologist at Ryan Gold Corp. in 2012 for four months. These early roles provided him with practical experience in geological fieldwork and data analysis.
Social Media and Creative Direction Experience
Logan Brown also has experience in social media management and creative direction. He worked as the Social Media Manager and Creative Director for VanCity Drink Specials from 2015 to 2018. In this role, he developed marketing strategies and engaged with the community through various social media platforms.