May C.
About May C.
May C. is a Success Operations Manager currently working at Jobber in Toronto, Ontario, Canada. With a diverse background in operations and finance, May has held various roles at companies such as Ritual.co and BCG Global Property Management Inc.
Current Role at Jobber
May C. serves as the Success Operations Manager at Jobber, a position she has held since 2021. In this role, she focuses on enhancing operational efficiency and customer success strategies within the organization. Her experience in operations management contributes to the development and implementation of processes that support client satisfaction and business growth.
Previous Experience at Ritual.co
May C. has extensive experience at Ritual.co, where she held multiple roles. She started as a Merchant Operations Specialist in 2019 for 8 months, then progressed to Senior Merchant Operations Specialist in 2020, a position she held for 11 months. Following this, she became the Associate Operations Manager in 2020, working there until 2021. Her roles involved overseeing merchant operations and improving operational workflows.
Education and Certifications
May C. has a solid educational background, having studied at McGill University where she earned a Bachelor of Commerce (BCom). She also attended the UBC Sauder School of Business, obtaining a Real Estate Trading Services License. Additionally, she completed a Professional Certificate at York University and a Certificate from BrainStation, further enhancing her expertise in business and operations.
Early Career and Internships
May C. began her career with various internships and trainee positions. She worked as a Marketing Intern at ABN AMRO Bank N.V. in 2008 and as a Planning & Analysis Intern at CIBC Mellon in 2013. Additionally, she gained experience as a Marketing and Sales Trainee at Appco Group Asia in 2011 and as an Accounting Placement Program Trainee at ACED Accounting Inc. in 2014. These roles provided her with foundational skills in finance, marketing, and operations.
Professional Experience in Finance
May C. worked as a Corporate Financial Analyst at Brilliant Circle Holdings International Ltd for 7 months in 2011-2012 in Hong Kong. This role involved analyzing financial data and supporting corporate financial strategies. Her experience in finance has contributed to her operational management skills in her subsequent roles.