Michelle De Giorgio
About Michelle De Giorgio
Michelle De Giorgio is a Customer Enablement Specialist at Jobber, where she has worked since 2021 in Toronto, Ontario. She holds a Bachelor's degree in Communication and Media Studies from the University of Malta and has over three years of experience in multi-platform training within the telecommunications and media industry.
Work at Jobber
Michelle De Giorgio has been employed at Jobber as a Customer Enablement Specialist since 2021. In her role, she focuses on enhancing customer experience through effective training and support. She manages the monthly sales training schedules and incentive plans for various telecommunication sites across Canada, ensuring that training programs align with organizational goals.
Education and Expertise
Michelle studied at the University of Malta, where she earned a Bachelor's degree in Communication and Media Studies from 2015 to 2017. Her academic background provides a strong foundation for her work in customer enablement and training. She has over three years of experience in multi-platform training within the telecommunications and media industry, specializing in training the trainer programs at both basic and advanced levels.
Background
Michelle De Giorgio has a professional background that includes extensive experience in training and customer enablement. Her work primarily focuses on building customer centricity and driving performance through feedback. This approach allows her to effectively meet the needs of clients and enhance their overall experience with the services provided.
Achievements
In her role as a Customer Enablement Specialist, Michelle has developed and managed training programs that cater to the specific needs of various telecommunication sites across Canada. Her expertise in training methodologies and customer engagement strategies has contributed to improved performance and customer satisfaction within the organizations she has worked with.