Nehashree .

Lead, Customer Analytics (Acquisition, Growth & Retention) @ Jobber

About Nehashree .

Nehashree serves as the Lead of Customer Analytics (Acquisition, Growth & Retention) at Jobber, leveraging over a decade of experience in analytics across various roles at Citi and a strong educational background in physics and computer science.

Current Role at Jobber

Currently, Nehashree serves as the Lead of Customer Analytics (Acquisition, Growth & Retention) at Jobber, a position held since 2022 in Ontario, Canada. In this role, Nehashree focuses on leveraging data analytics to enhance customer acquisition strategies, foster growth, and improve retention rates. This position builds on extensive experience in analytics and project management, emphasizing the importance of data-driven decision-making in business.

Previous Experience at Citi

Nehashree has a significant tenure at Citi, where various roles spanned over a decade. Starting as a Business Analyst from 2010 to 2012, Nehashree progressed to the NA Mortgage Analytics team as a Principal Analyst (2014-2016), then served as Assistant Vice President in the NA Retail Banking Analytics Team (2016-2018). Following this, Nehashree held the position of Vice President in the NA Consumer Banking Analytics Team (2018-2019) and later became Senior Vice President of Digital Analytics for the US Consumer Bank (2019-2021). This experience provided a strong foundation in analytics across multiple banking sectors.

Education and Expertise

Nehashree holds a Master's degree in Computer Science from Motilal Nehru National Institute of Technology, completed from 2007 to 2010. Additionally, Nehashree studied at St. Stephen's College, Delhi, earning a Bachelor of Science in Physics (Honours) from 2004 to 2007. Furthering professional development, Nehashree achieved the CORe Credential of Readiness from Harvard Business School Online between 2020 and 2021. This educational background supports a robust skill set in quantitative analysis, including hypothesis testing and natural language processing.

Skills in Data Analytics

Nehashree possesses strong quantitative skills and expertise in journey and web analysis. Proficient in tools such as Adobe SiteCat, Glassbox, and Pointillist, Nehashree translates complex business needs into actionable analytics solutions. This capability is complemented by experience in managing cross-functional projects and collaborating with multiple stakeholders, ensuring effective communication and project execution.

Leadership Experience

With over seven years of leadership experience, Nehashree has a proven track record in managing high-performing teams. This experience includes guiding teams in analytics roles, fostering a culture of data-driven decision-making, and empowering team members through effective storytelling with data. Nehashree's leadership approach emphasizes collaboration and the importance of analytics in strategic business initiatives.

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