Nicky Wang
About Nicky Wang
Nicky Wang is a Senior Success Representative on the Payments Team at Jobber, where he has worked since 2023. With a background in customer success and talent management, he has developed expertise in enhancing client payment experiences and consultative sales techniques.
Current Role at Jobber
Nicky Wang serves as a Senior Success Representative on the Payments Team at Jobber. In this role, which began in 2023, Nicky focuses on enhancing client payment experiences. This position builds on previous experience at Jobber as a Customer Success Representative from 2021 to 2023, where Nicky contributed to client engagement and satisfaction.
Previous Experience in Customer Success
Prior to the current role at Jobber, Nicky Wang worked as a Customer Success Representative for two years. This position involved managing client accounts and ensuring their needs were met effectively. Nicky's experience in this role laid the groundwork for the transition to the Senior Success Representative position.
Background in Talent Management
Nicky Wang has a background in talent management, having worked as a Talent Manager at Meda Team from 2019 to 2021. This role followed a brief stint as a Talent Coordinator at the same company in 2019. These experiences provided Nicky with skills in managing team dynamics and enhancing organizational effectiveness.
Education and Expertise
Nicky Wang studied at the British Columbia Institute of Technology, earning a Diploma in Marketing Management with a focus on Professional Sales from 2016 to 2019. This educational background supports Nicky's expertise in consultative sales techniques and time management, which are essential for balancing multiple client accounts and projects.
Internship Experience
In 2019, Nicky Wang completed a two-month internship as a Sales Intern at Absolute Software. This experience provided insights into sales processes and client interactions, contributing to Nicky's overall professional development in the field of customer success and sales.