Oliver Oxton
About Oliver Oxton
Oliver Oxton is a Product Operations Specialist at Jobber, where he has worked since 2022. He has a background in customer success and technical support, with previous roles at Jobber and experience as a Graduate Teaching Assistant at the University of Waterloo.
Work at Jobber
Oliver Oxton currently serves as a Product Operations Specialist at Jobber, a position he has held since 2022. In this role, he manages the full end-to-end process of Atlassian Tools, ensuring seamless integration and functionality across teams. His responsibilities include providing technical support and troubleshooting for these tools, which enhances operational efficiency. Prior to his current role, Oliver worked in various capacities at Jobber, including as a Customer Success Representative from 2019 to 2020, a Senior Customer Success Representative from 2020 to 2021, and an Atlassian Administrator from 2021 to 2022.
Education and Expertise
Oliver Oxton studied at the University of Waterloo, where he earned a Bachelor of Arts (BA) in Philosophy and English Language and Literature from 2012 to 2017. He continued his education at the same institution, achieving a Master of Arts (MA) in Philosophy from 2017 to 2018. His academic background provides a foundation for his analytical skills and problem-solving abilities, which are essential in his current role at Jobber.
Background
Before joining Jobber, Oliver Oxton gained experience in the education sector as a Graduate Teaching Assistant at the University of Waterloo from 2017 to 2018. He also worked at Brentwood College School in various technical roles, including Theatrical Technician from 2009 to 2012 and Technical Producer for a brief period in 2012. His diverse background in technical support and education has contributed to his capabilities in managing operational processes.
Achievements
At Jobber, Oliver Oxton has guided the establishment of best practices for the usage of Atlassian Tools, fostering improved collaboration and productivity among teams. He focuses on future-proofing and maintaining the suite of Atlassian Tools to support evolving team workflows. His contributions in these areas have been integral to enhancing operational efficiency within the organization.