Shem Acosta
About Shem Acosta
Shem Acosta is an Appointment Setter currently employed at Lula in the General and Technical Customer Success department since 2022. Shem works in Philadelphia, Pennsylvania, and has accumulated two years of experience in this role.
Work at Lula
Shem Acosta serves as a Gen & Tech Customer Success professional at Lula, a position held since 2022. In this role, Acosta focuses on enhancing customer satisfaction and ensuring effective communication between the company and its clients. The responsibilities include addressing customer inquiries, providing technical support, and facilitating product usage to maximize client engagement. Acosta's work contributes to the overall success of Lula's customer service initiatives in Philadelphia, Pennsylvania.
Professional Title and Role
As an Appointment Setter, Shem Acosta plays a crucial role in managing client appointments and ensuring that potential customers receive timely information about services. This position requires strong organizational skills and the ability to communicate effectively with clients. Acosta's responsibilities include scheduling meetings, following up with leads, and maintaining a structured appointment system to support the sales process.
Location and Work Environment
Shem Acosta is based in Philadelphia, Pennsylvania, United States. This location provides a vibrant work environment that supports the tech and customer service sectors. Philadelphia's diverse business landscape allows Acosta to engage with a variety of clients and industries, enhancing the customer experience through localized knowledge and support.
Experience Duration
Shem Acosta has been with Lula for a duration of two years, having started in 2022. This experience contributes to Acosta's understanding of customer needs and the technical aspects of the services offered by the company. The two years of experience at Lula allows Acosta to develop skills in customer success strategies and appointment management.