Emily Lippe
About Emily Lippe
Emily Lippe is an Activation Manager who supports sales teams in lead conversion and currently works at JobScore. She has a diverse background in customer success, technical support, and operations, and has held various roles in companies such as ToutApp and Urban Outfitters.
Work at JobScore
Emily Lippe has been serving as the Activation Manager at JobScore since 2019. In this role, she assists the sales team in converting new leads through trial support, which contributes to increased conversion rates. She has developed a new onboarding experience tailored for self-service customers, enhancing user engagement. Additionally, she trains new employees on effective customer engagement and software teaching techniques. Her contributions have been instrumental in improving customer experiences and operational efficiency.
Experience at Miss Lippe's Dumpling Party
Since 2018, Emily Lippe has worked as the Chief Dumpling Maker at Miss Lippe's Dumpling Party in the Greater Los Angeles Area. In this position, she oversees the production of dumplings and manages various aspects of the culinary operation. Her role has allowed her to combine her passion for food with her operational skills, contributing to the success of the business over the past six years.
Previous Employment at ToutApp, Inc.
Emily Lippe worked at ToutApp, Inc. as the Support Operations and Escalations Manager from 2015 to 2017. During her tenure, she focused on managing support operations and addressing escalated customer issues. This role was part of her career development before the company was acquired by Marketo, Inc.
Educational Background
Emily Lippe studied at Wesleyan University, where she earned a Bachelor of Arts (B.A.) degree in Math from 2008 to 2012. Her education provided her with a strong analytical foundation, which she has applied throughout her career in various roles. Prior to attending Wesleyan University, she completed her high school education at Los Altos High School from 2004 to 2008.
Career Progression
Emily Lippe has held various positions throughout her career, starting as a Sales Associate at Urban Outfitters in 2012. She then worked as a Technical Analyst at Asurion from 2012 to 2014. Following this, she joined JobScore as a Customer Success representative from 2014 to 2015 before returning to the company in her current role. Additionally, she served as a Tour Guide at Wesleyan University from 2010 to 2012, showcasing her diverse experience in customer-facing roles.