Alberto García Téllez
About Alberto García Téllez
Alberto García Téllez is a Technical Support Associate currently serving as Product Support Manager at Playgiga in Madrid, Spain, where he has worked since 2016. He has a background in technical support and software development, with experience at various companies in the technology sector.
Work at Playgiga
Alberto García Téllez has been employed at Playgiga since 2016, initially serving as Técnico De Soporte Especializado De Producto. In 2019, he advanced to the role of Product Support Manager. His tenure at Playgiga spans over eight years, during which he has contributed to the company's product support initiatives in Madrid, Spain.
Education and Expertise
Alberto studied at Universidad Complutense De Madrid from 2003 to 2008, completing a five-year program. His education has provided him with a solid foundation in technical support and product management, which he has applied throughout his career in various roles.
Previous Work Experience
Prior to his current position, Alberto worked at Grupo Ica as Técnico De Soporte Informático En Español and Inglés for one year from 2015 to 2016. He also held roles at Acens Technologies as Soporte Helpdesk from 2007 to 2009, and at Indra Software Labs as Técnico De Mantenimiento Informático, Funcional Y Tester from 2009 to 2013. Additionally, he worked at Iecisa in various capacities, including Técnico De Soporte Helpdesk and Desarrollador Pl/sql Y Optimización.
Technical Support Skills
Alberto has developed extensive technical support skills throughout his career. His roles have involved troubleshooting, maintenance, and product optimization. His bilingual capabilities in Spanish and English have enabled him to assist a diverse range of clients effectively.